Guest Service Representative in Panama

Gives benevolent and responsive front work area administration to visitors, while likewise guaranteeing that visitor installments are gathered and handled in a solid and opportune way.
Welcomes visitors, helps them with registration and registration, registers and doles out rooms, issues room keys/cards, transmits and gets messages, tracks consumed rooms and visitor records, makes and affirms reservations, presents explanation to and gathers installments from withdrawing visitors.
Guarantees that all administration gave is reliably instant and gracious and intended to satisfy high guidelines of value to guarantee visitor fulfillment and rehash business.
Cleans the entryway and open bathroom; washes and creases clothing; and helps other staff in getting ready check outs to be visitor prepared.
Reacts to any/all crisis circumstances (police, fire, crisis responder, climate, building – electrical blackout, water line breaks, and so on.) in a convenient way Guest service in Panama.
Fundamental Functions:
• Organizes, affirms, procedures, and leads all visitor registration/registration, room reservations, solicitations, changes, and scratch-offs; welcomes, registers, and appoints rooms to visitors.
• Secures installment; checks and changes charging. Confirms clients’ credit, and build up how the client will pay for the convenience. Registers charges, gathers installments, and make change for visitors.
• Keeps side by side of lodging strategies concerning room/sign rates, gathering and different limits, and exceptional contributions.
• Maintains capability in all area PC and programming frameworks.
• Issues room keys, distinguishes and discloses room highlights to visitors. Supplies visitors with bearings and data in regards to property luxuries, administrations, long periods of activity and neighborhoods intrigue.
• Keeps records of room accessibility/stock administration, and visitors’ records.
• Performs accounting exercises including running reports, presenting installments on visitor folios.
• Records visitor remarks or grievances, alluding clients to General Manager as vital.
• Contacts housekeeping or support staff when visitors report issues.
• Responds to crisis circumstances.
• Cleans and keeps up regular zones inside the inn: foyers, entryways, bathrooms, passageways, lifts, stairways, to organization norms.
• Assists visitors in looking at in or as coordinated by the General Manager.
• Keeps store rooms in spotless, safe, and sorted out condition consistently.
• Assists different representatives in finishing their individual obligations, as essential, to accomplish visitor prepared rooms, open zones, and extraordinary client administration.
• Cleans and looks after hall, entrance entryways including snow expulsion from passages, walkways, and crisis exits.
• Works in pantry territory stacking and emptying washers and dryers and collapsing things.
• Notify General Manager or Maintenance Technician of any significant fixes.
• Provides stock administration to guarantee property is outfitted with vital parts and supplies.
• Serves as Manager-on-Duty in General Manager and additionally Lead GSR nonattendance.
• Prepares housekeeping obligation lists for move-out and stay-over cleans.
• Inspects/stocks housekeeping trucks for administration readiness.
• Inspect spaces for visitor status.

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